Who is responsible
Dr. Pravin Kumar and the authorised clinic team are responsible for personal information submitted through this website. This policy covers the public website and its consultation forms; a clinic may provide an additional notice for clinical records created during care.
Information collected
Depending on the form you use, information may include your name, email address, country or region, WhatsApp number, optional Instagram ID, age range, areas of concern, preferences, requested timing, analysis selections, and technical session or security data required to operate the website.
How information is used
Information is used to receive, review and respond to your request; arrange an appropriate consultation; communicate practical information; maintain security; prevent misuse; comply with legal obligations; and establish or defend legal rights. It is not used to promise a treatment outcome.
Sensitive and clinical information
Please provide only information needed for the initial request. Do not submit emergency details or unnecessary medical records through a general website form. Information collected later as part of clinical care may be subject to additional health-record and confidentiality requirements.
Consent and communications
Where processing relies on your consent, you may withdraw it for future processing. The clinic may still retain or use limited information where required for legal, clinical, safety or record-keeping obligations. A consultation response is a service communication, not permission for unrelated marketing.
Sharing and international access
Information is limited to authorised clinic personnel and service providers that support hosting, email, administration or communications, as needed for the stated purposes. It may also be disclosed when legally required. Because website and communication providers may operate internationally, information may be processed outside your country with appropriate safeguards where required.
Retention and security
Information is retained only for as long as reasonably needed for the enquiry, follow-up, security, dispute handling and applicable legal or clinical obligations. Reasonable administrative and technical safeguards are used, but no internet transmission or storage method can be guaranteed completely secure.
Your choices and rights
Subject to applicable law and necessary identity verification, you may ask to access, correct, restrict, object to, withdraw consent for, or delete personal information. Use the Data & Account Deletion page for the request process. You may also raise a concern with the competent data-protection authority.
Children, links and updates
The public consultation forms are intended for adults. A parent or legal guardian should contact the clinic regarding a minor. Third-party links have their own privacy policies. This policy may be updated; material changes will be reflected by the revision date.